Knowledge Base

← Customer Feedback for PharmacyOnline.com.au

  1. Ordering →

    1. Can I order over the phone?
    2. What forms of payment do you accept?
    3. How can I check the status of my order?
    4. Adding items or making changes to an order that you have already placed
    5. What are cookies? Do I need to enable cookies on my browser to shop at Pharmacy Online?

  2. Shipping Methods & Times →

    1. How long does it take to receive my order?
    2. What are your delivery costs?
    3. Do you offer Express Shipping?
    4. Why doesn't the tracking number work?
    5. Which countries does Pharmacy Online deliver to?

  3. Returns & Refunds →

    1. Can I return or exchange my purchase?
    2. What is your return policy?
    3. Can I return the goods I have ordered?
    4. What can I do if I have found defective or damaged products in my order?

  4. Store Locations & Opening Hours →

    1. What are your store locations?

  5. Prescription Ordering →

    1. Do you offer prescription services?
    2. Can you keep my repeats so I do not need to mail them in next time I order?
    3. Refrigerated Items - 'Ref'
    4. Government Authority Prescription Required - 'Auth'
    5. Where do I send my prescriptions?

  6. General Questions →

    1. Who is Pharmacy Online?
    2. Is Pharmacy Online a legitimate chemist?
    3. How can I trust Pharmacy Online with my health?
    4. Who is behind Pharmacy Online?
    5. What is an online pharmacy or online chemist?

  7. All articles →

    1. Who is Pharmacy Online?
    2. What are your store locations?
    3. Can I return or exchange my purchase?
    4. How long does it take to receive my order?
    5. Do you offer prescription services?

Feedback and Knowledge Base

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